Terms and Conditions:

Crockery Den may use your personal information for the following reasons:

• Register for a personal account at Crockery Den (e.g., your name and email address)
• To confirm and process your orders (for example, your name, address, date of birth, and bank information) (for online payments.)
• The ability to send text message delivery status updates (e.g., your mobile phone number)
• To send you marketing materials such as newsletters and catalogues (e.g., your email address, your name, and your postal address)
• To be able to contact you if there is an issue with the delivery of your items (e.g., telephone number, address)
• To allow us to respond to your inquiries and notify you of new or changed services (e.g., your email address)
• If damaged or incorrect items are delivered, please provide the following information to our customer care services for further evaluation:
• Order No.
• If this information is not provided, we reserve the right to refuse compensation or refund for damaged articles.
• Orders that have been dispatched or processed cannot be cancelled or edited.
• If the customer refuses to accept the order upon delivery, Crockery Den is not obligated to refund or compensate for the order amount.